Talks
Talks I've given. Open one for the slides or the video.
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Sep 21, 2026 · Unicorn AI Summit, Bengaluru
Build the AI OS your company runs on
How one internal AI platform grew in eight months from a chat bot to other teams building their own agents on it. Where the agent should run, why review becomes the bottleneck, the gateway nobody plans until the bill does, and evals that turn a model swap into a config change.
14 slides
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Mar 10, 2026 · Razorpay FTX26, Labs Masterclass
Build your harness
The loop I use to build with coding agents: brainstorm, plan, work, review, compound. And what a harness should enforce so the agent can't skip the boring parts: specialist reviewers with a simplicity pass last, tests that must fail before any code, a plan before the work, and learnings carried into the next session.
5 slides
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Oct 6, 2025 · Razorpay, Bengaluru
Scaling CX with intelligence
How our support AI went from rule-based FAQs through RAG, agent chains and workflows, and landed on skills: markdown SOPs that domain experts write, test against real tickets and hand over to product teams. The architecture, the platform-versus-product split, and a four-step playbook any team can follow.
5 slides
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Sep 20, 2014 · JSFoo 2014, Bengaluru
Building a real ambitious application using Ember, Node & CouchDB
Everyone pointed at Zendesk and Vimeo when they said Ember could build ambitious web apps. This was an example closer to home: a real product we had built on Ember since its beta days, with Node and CouchDB behind it, what worked, and the days we tore our hair out.
video